Frequently Asked Questions
How long does delivery take?
Orders typically take between 2 to 3 working days for delivery from the time you order.
Drop us an email at: info@Auolive.com if you have not received your order after 3 working days 😀.
Where are Auolive product manufactured?
Auolive products are formulated in Swiss Formulated and manufactured in Singapore.
Are Auolive products safe to use if I have sensitive skin?
As you can see from our testimonials, our products have worked for many of our customers. They has also been featured in Channel News Asia, The Straits Times and many Magazines. Hence we are confident that you will enjoy them 😀.Â
If you have any concerns, we always advise customers to test new products on the area of skin behind the ear as it is a very sensitive area of skin.
Are Auolive Products suitable for all skin types?
Yes they are! Please write to us at info@Auolive.com and we'd be happy to help advise you on how you can tailor the products to suit your skin's needs 😀
Can I make payment by Bank Transfer?
Yes! We do accept payments by Bank Transfer! Please drop us an email at: info@Auolive.com with the products you'd like and we'd be happy to help you process your order. 😀
Are Auolive products available in retail stores?
Our Products are not available in retail stores in Malaysia yet, but stay tuned!
What are the active ingredients used in Auolive products?
At Auolive, our products are formulated with natural active ingredients. Your skin will receive luxurious care, optimal nourishment and protection it needs to stay looking youthful, healthy and radiant.
Find out more about our natural active ingredients for each product here:
• Day Glower
• Night Booster
• Radiance Revealer
• Eyes Lifter
Do Auolive products have parabens?
Auolive products are paraben free.
On top of that, at Auolive we formulate our products with:
• No colour
• Non-allergenic fragrances
• No mineral oils
• No sulphates
Introducing Auolive, the Multiple Award-Winning skincare line for the Modern Woman. Swiss-formulated with modern innovation using natural active ingredients, our products are multi-functional and are designed for busy women to replace multiple-step regimens with our range of one-minute skincare.
Best Sellers
Formulated with Natural Active Ingredients for All Skin Types.
DAY GLOWERÂ
Antioxidant Brightening Moisturiser
(Water-based) with SPF 30
EYES LIFTER
Invigorating Eye Serum
(Water-based)
RADIANCE REVEALERÂ
Superfruit Exfoliating Gel
(Water-based)
Promotions
Day & Eye Special Bundle Set
Day Glower - Antioxidant Brightening Moisturiser (Water-based)
Eyes Lifter - Invigorating Eye Serum (Water-based)
Get RM115 off!
What people are saying about us
★ ★ ★ ★ ★Â
"I love the lightweight and non-greasy texture, which glides on beautifully and absorbs readily into your skin. Despite our humid climate, my face does not feel oily when I am outdoors. "
- Regina
★ ★ ★ ★ ★Â
"After 2 weeks - skin is clearer, supple and less of uneven tone
I like the non-greasy, matte feeling which lasts throughout the day, this is a big plus for me . After two weeks of using Day Glower and Night Booster, my skin condition improved and seems more hydrated."
- Chuay MeiÂ
★ ★ ★ ★ ★Â
"Glides on like a dream I must say, easily absorbed in skin with no sticky after feel. I love the added sunscreen protection and natural glow that it gives, without the need for makeup as it evens out my skin tone. (See Before/After pics) The Day Glower left my skin feeling soft and it has a slight mattifying effect without making my complexion feel greasy like some other day creams."
- Elaine
★ ★ ★ ★ ★Â
"I previously stopped using any eye cream in my skincare routine. I tried many brands, wasted a lot of money and always ended up with tiny bumps or milia seeds under my eyes! After awhile, I just resigned that eye creams were not for me.
Now I faithfully slather on this eye serum every night and wake up to brighter and younger looking eyes!"
- Vivien Y,
★ ★ ★ ★ ★Â
"I love all the products but the most significant improvement of all would be smaller and lighter eye bags! The Eye Lifter is working so well for me! It is an Invigorating Eye Serum that helps in dark eye circles, fine lines and puffiness. It’s also suitable for normal/combination, dry and oily skin. Best of all, it doesn’t cause any milia seeds."
- Ashlyn T.
★ ★ ★ ★ ★Â
"It feels remarkably gentle on the skin, but when you rub away the dead skin cells to reveal noticeably brighter skin, that’s when you realise this product actually works!
I make it a point to exfoliate with the Radiance Revealer, a superfruit exfoliating gel at least once a week. Pomegranate is the natural active ingredient present in this product, and it contains enzymes that dissolve and lift away dead skin cells without the need for abrasive scrubbing beads. It feels remarkably gentle on the skin, but when you rub away the dead skin cells to reveal noticeably brighter skin, that’s when you realise this product actually works!"
- Regina C.
★ ★ ★ ★ ★Â
"It leaves your skin feeling nice & hydrated, gently exfoliates it which I think is super important and it actually reduces redness which is a big bonus point because.. which exfoliating gels do you know that reduce redness? This one does!"
- Susan Y.
The Day Glower is a great product! It is non-greasy and skin is immediately nourished. Just dabbing on a little makes enough coverage and yet does not have a dry feeling. Plus it absorbs well.
Sarah, Educator, 30
Regina
Angela Ng
Our Promise: Love our products or your money back in 30 Days.
We stand behind our products. If for any reason at all you are not completely satisfied with your AUOLIVE products, let us know. We offer a full refund or exchange an unsatisfactory product for another one if returned within 30 days.
Write to us at info@auolive.com.
We take all the risk out of your purchase by offering an UNMATCHED satisfaction guarantee. Our customers matter to us and we do our best to take care of you!
100% SATISFACTION GUARANTEE!
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